Managed IT Services for Growing Businesses
IT Solutions That Scale as You Do
Our responsive IT leadership is tailored to your business needs. We offer secure, scalable IT services including 24/7 help desk, cybersecurity, and cloud support.
Reliable, Secure, and Scalable Support for Your Business Systems
At Duffy Kruspodin, our outsourced and managed IT services help businesses stay secure, supported, and operational. We provide right-sized solutions for companies that need dependable technology infrastructure and responsive support, with the flexibility to adapt as your needs evolve.
Whether you’re working fully remote, hybrid, or in-office, we ensure your systems are up, protected, and aligned with how your business runs.
What Our IT Services Include
Outsourced IT Support For Growing Businesses
We offer three tiers of managed IT support — from essentials to fully integrated coverage.
Basic IT
Our Basic IT model is ideal for companies that want to keep systems running smoothly without building an in-house IT team. This plan covers the essentials — patch management, antivirus protection, proactive maintenance, and 24/7 system monitoring — to keep your technology up to date and your team supported.
Basic IT Details
What you get:
- Remote Network Monitoring & Alerting 24 x 7 x 365
- OS Patching
(Weekly Workstations / Server Monthly) - Proactive Management & Maintenance - Endpoint protection (SentinelOne Standard Antivirus only, without SOC)
- Hardware/Software Inventory Tracking
- Basic Network Documentation
- Performance & Monitoring Monthly Reports
- Annual Onsite Status Review Meeting
Our Advanced Security model is designed for growing organizations with more users, locations, or complexity. Includes everything in the Basic plan, plus helpdesk support, advanced monitoring, quarterly strategy check-ins, and on-site support — all structured to improve reliability and reduce reactive issues.
Advanced Security Details
What you get:
- All Basic IT plus
- Proactive Management & Maintenance - Includes SOC SentinelOne, advanced monitoring.
Firewall / Network switch firmware updates - Helpdesk Email User
- Quarterly Strategic Review Meetings
- Onsite Support Visits - Remote and Onsite Capped at # Hours
- Advanced Troubleshooting (L2/L3)
Our Cyber Liability Guard model is built for teams that rely on technology to run every part of their business. This full-coverage plan adds cyber liability protection, disaster recovery drills, executive-level oversight, and direct vendor coordination — bringing structure, security, and strategic insight to your IT environment.
Cyber Liability Guard Details
What you get:
- All Advanced Security plus
- Onsite Support Visits - Next Business Day
- Project Services (Migrations, Upgrades)
- Vendor Management/Coordination
- After-Hours/Emergency Support - Capped at # Hours
- Disaster Recovery & Business Continuity - Advanced Planning & Drills
- Proactive Security Monitoring/Response
- Strategic IT Consulting - Roadmaps, Budgeting, Compliance
- Priority Access to Senior Engineers
- Annual Technology Roadmap Session
Why Businesses Trust Our Managed IT Services
- Certified IT professionals who understand business needs, not just tech specs
- Ongoing support and oversight, not one-time fixes
- Scalable packages that flex as your business grows
- Clear communication, so you’re never in the dark when issues arise
Guided by Experienced Leadership
CARLOS QUIROZ
Director of IT
Carlos Quiroz leads the IT strategy and service delivery at DKMSP Services, where he partners with clients to implement secure, scalable, and business-aligned technology solutions. With over a decade of experience in IT leadership, Carlos brings deep expertise in infrastructure modernization, cybersecurity, cloud migration, and managed services tailored to professional services firms.
